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Help With Your Medical Bills
Understanding Your Bill or Patient Service SummaryFollowing care at Lehigh Valley Hospital and Health Network (LVHHN), you will receive a “Patient Service Summary.” This document is not a bill. It is sent to inform you that your insurance provider(s) has been billed and we are awaiting payment. It’s also a way for you to double check the information you or your doctor provided at registration to ensure its accuracy. If you insurance provider does not pay the bill in full, you will receive a “Patient Bill” detailing the amount you are responsible to pay.Here’s a closer look at these two documents. Patient Service Summary (see image below)
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Important Insurance Phone NumbersThese are numbers you should call if you have questions about such things as Medicare, or Social Security.
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